Alerts

Alert center

4 unread

Why this matters — The office hears about a late arrival or a blocked job the moment it happens — not when the customer calls to complain.

7 shown

Job waiting on parts

Anderson RV slide-out is blocked

Seal kit ordered 3/10, expected 3/13. Reschedule the return visit.

Mar 11, 9:22 AM

New service request

New request from the website

Delgado Family asked for a pre-trip inspection before June.

Mar 10, 8:14 PM

Technician running late

Dana is 20 minutes behind

Traffic on the Payson route. Mountain View arrival now ~9:20.

Mar 11, 8:52 AM

Customer follow-up required

Anderson converter quote pending

Ray is waiting on pricing for the converter replacement.

Mar 6, 8:30 AM

Job marked complete

Mountain View fridge repair completed

Marcus completed the cooling unit replacement on unit 11.

Mar 5, 2:52 PM

Photo upload completed

2 photos added to Smith Family job

Before and during photos saved to the customer folder.

Mar 11, 9:10 AM

New technician note

Marcus added a diagnosis

Failed compression fitting — repair in progress.

Mar 11, 9:05 AM