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Converter and battery diagnosis

Anderson RV · Electrical · Thu, Mar 5 at 1:00 PM

Needs ReviewNormal
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Problem description

Batteries not charging on shore power. Converter output low.

Customer-facing notes

Ray wants a quote before any parts are ordered.

Internal notes

Tech recommends converter replacement — needs owner pricing review.

Repair checklist

2 of 3 complete

  • Measure converter output
  • Load test batteries
  • Quote replacement

Technician notes

Diagnosis, work performed, and follow-ups

DiagnosisRequires owner reviewDana Whitfield · Mar 5, 3:10 PM

Converter output 12.4V under load — below spec. Batteries test healthy at 84% capacity.

Photos

Saved to the customer's service folder

No photos on this job

The technician can add before, during, and after photos from the field.

Job details

TechnicianDana Whitfield
Window1:00 PM–3:00 PM (2h)
Location77 Saguaro Loop, Apache Junction, AZ
RV2021 Grand Design Reflection 303RLS
Drive19 mi · 26 min
Estimate$560

Time entries

Travel 24m · Work 1h 36m

Shop to siteTravel · Mar 5, 12:36 PM24m
Electrical diagnosisWork · Mar 5, 1:00 PM1h 36m

Parts requested

1× Converter 55A replacement

Needs Approval

PD-9260C · Progressive Dynamics · $289.00

Requested by Dana Whitfield · Mar 5, 3:14 PM

Activity timeline

  1. Job created by Sandra (office)Mar 4, 9:20 AM
  2. Diagnosis addedMar 5, 3:10 PM
  3. Marked Needs ReviewMar 5, 3:12 PM

Payment

$560 outstanding

Invoices are generated from recorded time, parts and fees, then paid on site or by link.

Why this matters — One record answers every customer question — what was found, what was done, who did it, and what it cost.