Water leak inspection
Smith Family · Diagnostic · Wed, Mar 11 at 8:30 AM
Problem description
Customer reports water pooling under the kitchen sink cabinet after using the city water connection. Staining on the cabinet floor and a musty smell.
Customer-facing notes
Please text when you're 15 minutes out. Gate code 4417.
Internal notes
Bring the moisture meter and a spare PEX fitting kit.
Repair checklist
2 of 4 complete
- Pressure test city water connection
- Moisture read cabinet floor and wall
- Replace failed fitting
- Re-test and dry area
Technician notes
Diagnosis, work performed, and follow-ups
Failed compression fitting on the cold supply behind the sink. Subfloor moisture at 22% — no structural damage yet.
Cabinet base is particle board and will swell if this recurs. Quote a sealed pan on the follow-up.
Photos
Saved to the customer's service folder
Water staining on cabinet floor before repair
Marcus Reyes · Mar 11, 8:52 AM
Supply line access panel and fitting
Marcus Reyes · Mar 11, 9:10 AM
Job details
Time entries
Travel 18m · Work 42m
Parts requested
2× Compression fitting 1/2" PEX
Needs ApprovalPX-1250-CF · Desert RV Supply · $14.50
Requested by Marcus Reyes · Mar 11, 9:14 AM
Activity timeline
- Job created by Sandra (office)Mar 9, 2:02 PM
- Technician assigned — Marcus ReyesMar 9, 2:04 PM
- Technician started travelMar 11, 8:12 AM
- Technician arrived on siteMar 11, 8:30 AM
- Diagnosis addedMar 11, 9:05 AM
- Part requested — 1/2" compression fittingMar 11, 9:14 AM
Payment
$385 outstanding
Invoices are generated from recorded time, parts and fees, then paid on site or by link.
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